# Fix-ready Jira tickets, straight from Maze

**URL:** https://mazehq.com/blog/fix-ready-jira-tickets-straight-from-maze
**Date:** 2026-09-02

Opening a ticket is often the start of a very long process for a developer. Most of the work happens before any code changes. They have to prove what’s exploitable, judge the real risk, and figure out the fix for each one.

For teams that work in Jira, those findings show up as tickets right where your developers already work. Before cutting any tickets, Maze investigates each vulnerability using context from your code, cloud, and runtime.

Maze agents investigate every vulnerability in your code and cloud to prove which ones aren’t exploitable and close them. Then they score the rest by the real risk they carry in your environment and open a Jira ticket for each one that matters.

## Bi-directional ticketing

Once a ticket exists, updates flow both ways. What Maze learns lands in Jira, and what your team does in Jira shows up in Maze.

When something changes in your environment, like a new image digest shipping or a dependency getting upgraded, Maze re-investigates. If the risk shifts, the ticket shifts with it. Each change in severity gets a comment, so the history sits right in the ticket. And when the investigation finds the risk is gone, Maze closes the issue for you, whether we ruled it not exploitable or an automation closed the vulnerability.

![Maze investigations table showing each CVE with its scanner severity, Maze severity, and linked Jira ticket status.](https://mazehq.com/wp-content/uploads/2026/09/Maze-UI-including-Jira-1024x481.png)*Easily link every investigation in Maze to the Jira ticket created.*## Built around your workflow

Maze tickets fit your team’s preferences instead of forcing one format. Some teams want one ticket per vulnerability. Others want a single ticket per asset that carries everything open on it, whether that’s a repo or an EC2 instance. Maze gives your team the flexibility to work the way it already does.

Just like when you create tickets without Maze, you decide when one is worth making and what information it includes. Set your severity threshold, and Maze only opens tickets for vulnerabilities that meet it.

When the same image runs in multiple places, Maze investigates each one and ties them all back to one ticket. Say an image from the same repo is running across eight services. Every one of those turns up as its own investigation, but they all point at one fix. Maze puts them on a single ticket, so a developer fixes it once and all eight close out.

![Jira ticket created by Maze with a remediation plan for the CVEs on an asset, including implementation steps and code.](https://mazehq.com/wp-content/uploads/2026/09/Jira-ticket-created-by-Maze-1024x869.png)*Jira ticket created by Maze*.## Ready to run fixes

Every remediation Maze creates a Jira ticket for is built so a developer or coding agent can quickly apply it. Often one change clears several vulnerabilities at once, so the ticket points you at the fix that resolves the most.

### Never triage a Jira ticket again

The Maze Jira integration puts investigated, ready-to-fix vulnerabilities in the tool your developers already work in. Gain control of your backlog by letting agents do the triage before a ticket ever gets made. Learn more about Maze [here](https://mazehq.com/platform).